These are the General Terms and Conditions of BUSINESS (hereinafter referred to as the “General Terms”). By using the Website, Internet shop services, or applying for a Customer Account, you declare that you agree with these General Terms, which constitute an integral part of any Agreement concluded between you and the BUSINESS.

Please read these General Terms carefully. If any provision of these General Terms is not clear or understandable, feel free to contact us at T: +385912010336, E: info@deejay.hr, address: Vicka Gecana 5, 10360 Sesvete. If you do not agree with the General Terms, kindly ask that you do not use the services of the Website and Internet shop and all associated content thereof.

The General Terms are available in Croatian, English and German

I/ GENERAL PROVISIONS

Definitions
1.1. In these General Terms, unless the context requires otherwise, the following expressions used here will have the following meanings:

“Agreement” means any purchase agreement entered into for a fixed period between the BUSINESS and the User through the Website.
“Business Day” means any day when commercial banks are open for general business (including foreign exchange services and foreign currency deposits) in Zagreb, Croatia;
“EUR” means the official currency of the Republic of Croatia;
“Website” means deejay.hr and all its subpages
“BUSINESS” means Radio Deejay d.o.o., located at Vicka Gecana 5, 10360 Sesvete, Croatia; OIB: 43459317368 registered in the Commercial Court in Zagreb under number MB: 080659728
“Product” means any product or service from the BUSINESS assortment offered and/or sold by the BUSINESS via the Internet
“User” means any natural person who, as a consumer, concludes an Agreement with the BUSINESS
“Force Majeure” In relation to any Contractual party, means circumstances beyond the reasonable control of that Contractual party, including, without limitation, Acts of God, acts of any government or supranational authority, outbreak of conflict, national emergency, riots, public unrest, fires, explosions, floods, epidemics, strikes (whether by the party or otherwise), restrictions;

1.2. The following rules of interpretation apply in these General Terms:

(i) unless the context requires otherwise, words in the singular include the plural and vice versa;
(ii) reference to a specific article, section or Annex is a reference to that specific article, section or Annex of these General Terms;
(iii) titles and subtitles are for ease of reference only and do not affect the interpretation of these Terms of Use;
(iv) any reference to a provision of law means a reference to that provision as it may be amended from time to time;
(v) reference to “person” includes any person, natural or legal, company, society, corporation, government, state or state agency, foundation, partnership or association (whether or not it has a separate legal personality) or two or more of the foregoing and reference to “person” includes its universal successors, permitted recipients, and acquirers;
(vi) “including” and “includes” shall be deemed to be followed by the phrase “without limitation” even where it is not expressly so stated.1.3. These General Terms are an integral part of every Agreement concluded between the BUSINESS and the User.

Conclusion of the Agreement

2.1. The Agreement is concluded using remote communication means—via the Webshop according to the conditions specified below

2.2. The BUSINESS’s offer on the Website is considered an invitation to the User to conclude an Agreement. The BUSINESS’s offer is not binding, and the BUSINESS has the right to modify the Product assortment at any time

2.3. The buyer orders the Product by filling out the online form and selecting a payment method. The order is completed when the User successfully goes through the entire ordering process. The ordering process consists of selecting Products and entering required information, confirming the order, and paying for it. By concluding the order and accepting these terms, it is considered that the Agreement has been concluded.

2.4. The User will shortly receive an order confirmation via email unless the BUSINESS is temporarily unable to send e-confirmations due to network communication problems. After the Product is dispatched, the BUSINESS will notify the User via email that the Product has been handed over to the delivery service and about the expected delivery time, which is considered the conclusion of the Agreement.

2.5. The BUSINESS reserves the right at any time to withdraw the Product from the offer or cancel and/or refuse a confirmed order. In case the Product is paid for, the BUSINESS will refund the money to the User.

Right to unilateral termination of the Agreement

3.1. The User has the right to unilaterally terminate the Agreement without stating reasons within 14 days from the day of delivery of the Product or the last Product from the same order.

3.2. The statement of termination must be

clear and given in written form, and the User may send it by registered mail to the company’s headquarters address, or email. The User may also use the termination form.

3.2. The User is obliged to return the Product within 14 days from the day when the BUSINESS was notified of the termination of the Agreement. The return costs are borne by the BUSINESS.

3.3. In the event of unilateral termination of the Agreement, the BUSINESS will refund the purchase price of the Product. The BUSINESS will not refund additional shipping costs incurred at the User’s request. The refund will be made to the User’s payment method used for the Product purchase within 14 days from the day the BUSINESS received the return of the Product or within 14 days after the User provides proof that the Product was sent back if the BUSINESS was informed about it before receiving the Product.

Price

4.1. Prices are expressed in euros with the corresponding VAT. Prices and payment terms are valid only at the time of payment and may change without prior notice.

4.2. An invoice will be issued to the User in electronic form and sent via email address.

Payment methods
The ordered products can be paid by the User using:

Corvus Pay– Card payment – This payment method can be used by Users who have Visa, Mastercard, Maestro, and Diners cards in any bank.

Bank transfer– In case of choosing this payment method, the User will receive a proforma invoice with payment details and a payment deadline to the entered email address. If the User does not pay the order within the given deadline, it will be considered that they have withdrawn from it.
The charge is made in the euro currency according to the prices expressed at the moment of the order.

Liability

6.1. The BUSINESS takes great care about the Products it delivers to its Customers, but cannot completely exclude errors. In the unlikely event of damage, our liability, for any reason, is limited in accordance with the following rules:

(i) The BUSINESS is liable up to the amount of the Product price.
(ii) The BUSINESS is not liable in cases of Force Majeure, such as disruptions in Internet or telecommunications equipment, network attacks, power outages, attacks by malicious software or viruses, deficiencies on the part of whom the BUSINESS depends on for the execution of the Agreement, fire, floods, disease, absence of employees or government measures.
(iii) Under no circumstances will the BUSINESS be liable for lost profit, lost savings, or loss of stored data and damage caused by business interruption.
(iii) Any damage must be reported to the BUSINESS as soon as possible. The right to compensation ceases if you do not notify the BUSINESS of the damage within 30 days of its occurrence.

6.2. The described liability scheme does not apply to cases where the BUSINESS’s liability cannot be excluded by law.

Changes to the General Terms

7.1. The BUSINESS may update or change the General Terms at any time, following which we refer Users to read the General Terms before each order.

7.2. Any change to the General Terms will be published through this Website. The amended General Terms apply to new, not completed orders of the User.

Applicable law, dispute resolution, and right to file a complaint

8.1. All Agreements that the BUSINESS concludes with its Customers are subject to the laws of the Republic of Croatia.

8.2. The User has the right to submit a written complaint to the BUSINESS if they are dissatisfied with the ordered Product or service of the BUSINESS. The complaint is submitted in writing to the BUSINESS’s headquarters address or via email: info@deejay.hr. To enable us to act on the complaint as quickly and efficiently as possible, please include the order number, name and surname, and address in the complaint. The company is obliged to confirm receipt of the complaint without delay and to respond to your complaint within 15 days from the day of receiving it.

8.4. If the User is not satisfied with the outcome after submitting the Complaint, the User has the right to protect their rights through lawsuits at the Courts of Honor of the Croatian Chamber of Economy (hereinafter: HGK) and the Croatian Chamber of Trades and Crafts (hereinafter: HOK), or initiate an alternative dispute resolution procedure before one of the notified bodies in accordance with the Law on Alternative Dispute Resolution.

8.5. In accordance with Regulation 524/2103, the User has at their disposal an online dispute resolution platform available at the following link: http://ec.europa.eu/consumers/odr/. The User and the BUSINESS have the right to file a complaint through the aforementioned online platform for resolving legal disputes.

8.6. For all other inquiries, you can contact us directly via email or in writing to the company’s headquarters address.

8.7. Liability for material defects will be resolved in accordance with the provisions of Section 8 of the General Terms and the provisions of the applicable law.

Data protection

9.1. Read

about the processing of your personal data in the Privacy Policy available at the link: https://summer.deejay.hr/privacy-policy/